Barna Bee Honey is pleased to guarantee our 100% pure raw honey and expect you will enjoy it as much as we do. It is our passion and commitment to make Barna Bee’s raw honey an everyday part of your healthy lifestyle.
Disclaimer on Honey Appearance: Please note that we offer pure, raw honey. Our honey has not been pasteurized or ultra-filtered. Therefore, it is normal and expected for the honey to crystallize over time. This is proof of its purity! Either use it as a solid spread, or to re-liquify place the jar in hot, but not boiling, water. It also is completely normal for small air bubbles or crystallized foam to appear at the top of the jar. Once again, this is proof of the raw honey's purity. Barna Bee is the real deal.
However, If you are not satisfied with your purchase, you may return it for replacement or refund. Our return policy is 30 days from date of purchase, accompanied by:
Receipt or proof of purchase.
Customer is responsible for return shipping costs.
Items shipped to Barna Bee Honey must be adequately packaged and undamaged to receive full refund.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Return via UPS or USPS. Barna Bee Honey can not be responsible for packages lost in transit. We advise you to obtain a tracking number. Mail to:
Barna Bee Honey
P.O. Box 1436
Ronkonkoma, NY 11779
Refunds (if applicable)
Once your return is received and inspected, we will email you that we have received your returned item. Upon approval your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Replacement (if applicable)
We will replace items if they arrive to you defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: Barna Bee Honey, P.O. Box 1436, Ronkonkoma, NY 11779 or CALL US 1-631-615-6140